Data Deletion Instructions

Effective Date: April 29, 2026

1. Delete or Disconnect Facebook Data

If you connected a Facebook Page to MineBoss, you may disconnect it from your MineBoss Facebook configuration page. Disconnecting the Page disables or removes the active Page access token used by MineBoss.

2. Request Full Account Data Deletion

To request deletion of your MineBoss account data, email:

support@mineboss.ph

Include the following information:

• Your MineBoss account email address.
• Your store name, if available.
• Your connected Facebook Page name, if applicable.
• A clear statement that you want your MineBoss account data deleted.

3. What We Delete

Upon a valid deletion request, MineBoss will delete or anonymize data associated with your account where required and where deletion is technically and legally possible. This may include:

• Seller account information.
• Store profile information.
• Facebook Page connection records.
• Stored Facebook Page access tokens.
• Product keyword configuration.
• Stored live selling data associated with your seller account.

4. Data We May Retain

Some information may be retained when necessary for legal compliance, fraud prevention, security, dispute resolution, accounting, backups, or legitimate business records. Retained data will no longer be used for active Facebook automation after deletion or disconnection.

5. Processing Time

We aim to process valid deletion requests within a reasonable period after verifying the request. We may contact you to confirm account ownership before deleting data.

6. Remove MineBoss from Facebook

You may also remove MineBoss access from your Facebook account settings:

1. Open Facebook.
2. Go to Settings & Privacy.
3. Open Settings.
4. Go to Apps and Websites.
5. Find MineBoss.
6. Remove access.

7. Contact

For data deletion requests or privacy questions:

MineBoss
Email: support@mineboss.ph
Website: https://minebossph.com